How our websites ‘Feel’
How our websites ‘Feel’ relate to how our websites ‘Act’, allowing:
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Ease of Learning – Users feel it easy to accomplish tasks
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Efficiency of Use – Users find it quick to accomplish tasks
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Memorability – Users find it easy to remember how to use our websites
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Error Minimisation – Users feel less frustrated with minimal errors and quick recovery processes
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Subjective Satisfaction – Users feel they had a pleasant experience on our websites